Institutional and Business Protocol

Welcome to the Institutional and Business Protocol course with which you can acquire the necessary knowledge to apply the techniques of institutional and business protocol in the tourism sector

This title is one of the 3 parts that make up Protocol and PR in Tourism the complete course with which you can acquire the necessary knowledge to apply the techniques of institutional and business protocol and master public relations and customer service tools in the tourism sector

If you are interested in doing it in a complete way you can register here

The completion of this course will help you to achieve the following professional competencies:

• Coordinate the operations of the different types of events, providing assistance to customers in cases that require it
• Attend to contingencies, unforeseen and complaints that may arise and affect travelers and situations, solving the problems that cause allowing a proper development of the service
• To apply the quality protocols in the services, as well as in the post-sale actions, looking for the satisfaction of the client

General

Acquire knowledge related to the protocol, both in its theoretical and practical dimension, as an instrument oriented to the development of actions for the organization of events in the field of tourism

Specific

• Know the meaning and purpose of public relations and protocol
• Become familiar with the techniques used in protocol matters

1. Implementation of the institutional protocol
2. Guest organization system
3. State and Autonomous Community Regulations
4. Projection of protocol acts
5. Application of the business protocol
6. Types and objectives of corporate protocol acts
7. Protocol and communication manual of a company
8. Corporate protocol acts
9. Elaboration of the chronogram and program of an event

If you are interested in this course or other courses in our catalogue and need more information, you can contact us through the following form