Welcome
We welcome you to a selection of contents of the course Attention to the visitor in tourist information offices with which you will know the different types of professionals of this type of information
If, after viewing this content, you are interested in taking the full course and obtaining the certificate, you can register here
With the full course you will become a perfectly trained tourism professional, updated and adapted to new markets and technologies in a sector where tourist information services are required to be adapted to 21st Century travellers. Don’t miss the opportunity and enter your tourist information office
Professional Competences
The completion of this course will help you to achieve the following professional competencies:
- Structure each tourist information system by organizing the necessary resources
- To design the plan of attention to the public of a system of tourist information adapting the organigram and rest of resources
- Communicate the products and services of information systems by disseminating the tasks performed by them
Objectives
General
To provide the student with the necessary tools to know which should be the ideal profile of the tourist informant to develop his work of attention to the visitor; from where the information that is transmitted comes and which are the means or channels of communication that are used in the transmission of that information
Specific
- Coordinate the operations of the different types of events, providing assistance to customers in cases that require it
- Present information in a simple and understandable way
- Take into account universal accessibility criteria using information sources
- Contribute to the creation of quality tourism through personalized attention
- Spread all the resources of the territory
- Manage tourist information and distribution units
- Manage events
- Promote tourist establishments and companies in the territory
- Seek the satisfaction of the visitor
Course Syllabus
- Different types of information professionals
- Skills and profile of the informant
Teaching Team
Julia Feo Malvís
Tourist Information Technician
Expertise in Tourist Information Services
AVSEC trainer (AVIATION SECURITY) Certified and authorized by AESA (State Aviation Safety Agency)
Freelance teacher in Company
Do you want to know more?
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