Welcome
We welcome you to a selection of the contents of the Introduction to Airport Handling Services course with which you will learn about the definition, type and functions of the baggage handling service
If, after viewing this content, you are interested in taking the full course and obtaining a certificate, you can register here
With the full course you will learn more about the concepts of baggage handling and discover in detail what this service consists of and what it is used for within an airline’s organisation
Professional Competences
The completion of this course will help you to achieve the following professional competencies:
- To attend to the different operations concerning baggage, following the established procedures, with the required quality, respecting the operational safety measures, and complying with the occupational and environmental risk prevention plan
Objectives
General
Acquiring basic knowledge of airport ground handling services and baggage handling for airline passengers
Specific
- Know the baggage rules of the airline we are serving
- To know what the concept of baggage allowance is so that the student can apply the corresponding regulations without difficulty
- Know the limitations on board an aircraft and why they exist
- To attend to passengers’ complaints, when the reason, in this case, may be the deterioration or loss of their luggage
- Know the current regulations regarding airport safety
Course Syllabus
- Introduction
- Handling: Definition and typology
- Baggage handling service functions
Teaching Team
Julia Feo Malvís
Expertise in Passenger Handling, Dangerous Goods by Air (DGR), Documentation Control and Documentary Falsification
AVSEC collective c-B4-B5 training machine (AVIATION SECURITY) Certified and authorized by AESA (State Agency for Air Safety)
Accredited teacher for the TMVO0212 Certificate of Professionalism Assistance to passengers, crews, aircraft and goods in airports
Freelance instructor of airport training courses in companies of the sector and specialized training centers
Do you want to know more?
If you are interested in this course or other courses in our catalogue and need more information, you can contact us through the following form