TV (II): Programming strategies and audiences
The course with which you will get to know all the ins and outs of programming and audiences in order to become an expertise in television production
TV (III): Advertising management
The course with which you will analyse advertising in the world of television in order to become an expertise in television production
TV (IV): Phases, areas and departments
The course with which you will learn how television is organized from the inside to become an expertise in television production
TV (V): Genres and formats
The course with which you will become an expertise in television production, specialising in the different genres and formats of television and a wide variety of programmes
Customer Service
The course with which you will achieve excellence in the organization and management of customer service within the company
Customer service: Department organization and quality plan
The course with which you will form part of the fundamental department in the relationship with the clients
Customer service: Information systems and data protection
The course with which you will learn to comply with the information and data of the client
Customer Service: Protection of the consumer/user
The course with which you will become an expertise of its protection, whether client, user or consumer
Customer service: Communication techniques
The course with which you will communicate with your client as he or she needs and expects you to do so