Accounting management: Stocks
Accounting will cease to be the great unknown of the business world. This course prepares you to manage the different types of stocks
Accounting management: Fixed assets
This course prepares you to successfully manage the different types of fixed assets
Customer Service
The course with which you will achieve excellence in the organization and management of customer service within the company
Customer service: Department organization and quality plan
The course with which you will form part of the fundamental department in the relationship with the clients
Customer service: Information systems and data protection
The course with which you will learn to comply with the information and data of the client
Customer Service: Protection of the consumer/user
The course with which you will become an expertise of its protection, whether client, user or consumer
Customer service: Communication techniques
The course with which you will communicate with your client as he or she needs and expects you to do so
Customer service: Complaints and claims management
The course with which you will guarantee that a complaint or claim will be correctly handled
Marketing Mix. Discovering the 4 P’s.
In this course you will discover the four basic pillars of any marketing strategy